Privacy

Your personal information on this website

This website is operated on behalf of the City of Vancouver. The City of Vancouver is committed to protecting your privacy.

The City does not automatically gather any personal information from you via this website. This information is only obtained if you supply it voluntarily, whether by completing forms provided through the website or by emailing us or otherwise voluntarily providing information to us.

Any personal information we ask you to provide is collected under the authority of the Freedom of Information and Protection of Privacy Act and will be stored, accessed and used in accordance with the Freedom of Information and Protection of Privacy Act.

The information will only be used for the purpose of planning and administering Doors Open Vancouver events by employees of the City of Vancouver and participating Doors Open Vancouver program partners (as needed for Doors Open Vancouver program administration), or, in the case of information submitted via forms, as additionally described in the Fluid Surveys and Eventbrite terms and conditions and privacy statement referred to in the following paragraphs.

Mailing list: privacy and terms

By clicking subscribe on the DOV mailing list subscription form, you, as of the date hereof, authorize the City of Vancouver to collect the information about you entered in the form, and authorize us to use this information to send you an email newsletter from time to time regarding Doors Open events and occasionally other City announcements. You acknowledge that you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the email newsletter. For more details, contact: Doors Open team, City of Vancouver, 453 W 12th Ave, Vancouver, BC, V5Y 1V4, doorsopen@vancouver.ca.

Pre-registration forms: privacy and terms

The forms on the Doors Open Vancouver website are powered by Eventbrite for the convenience of the public. However, you need not use these forms and you may register for Doors Open Vancouver events by emailing the City of Vancouver at doorsopen@vancouver.ca.

Note that any information submitted using the EventBrite forms is subject to the terms and conditions privacy statement at https://www.eventbrite.ca/tos/ and https://www.eventbrite.ca/privacypolicy/ respectively. By submitting information via the forms on the Doors Open Vancouver website, you will be deemed to agree to such terms and conditions, commencing as of the date you submit such information.

NOTE THAT ANY INFORMATION SUBMITTED TO EVENTBRITE WILL BE STORED ON SERVERS IN THE UNITED STATES AND ACCESSED IN THE UNITED STATES, AS AND FOR THE PURPOSES DESCRIBED IN THE “EVENTBRITE TERMS OF SERVICE AGREEMENT (BUYERS AND OTHER NON-ORGANIZERS)”  

Feedback forms: privacy and terms

The feedback forms on the Doors Open Vancouver website are powered by Fluid Surveys for the convenience of the public. However, you need not use these forms.  Instead you can provide feedback by emailing the City of Vancouver at doorsopen@vancouver.ca.

Note that any information submitted using the FluidSurveys forms is subject to the terms and conditions privacy statement at http://fluidsurveys.com/about/privacy and http://fluidsurveys.com/about/terms, respectively. By submitting information via the forms on the Doors Open Vancouver website, you will be deemed to agree to such terms and conditions, commencing as of the date you submit such information.

You should provide personal information to us only by the methods that you authorize. It is your choice.

Questions may be directed to the Director, Access to Information at 453 West 12th Avenue, Vancouver, British Columbia V5Y 1V4 or via telephone at 604-873-7999.

Cookies: tracking your website visit to improve performance

We may seek to improve this website to make it as useful to you as possible. To do this, we may gather statistics about what pages you visit when you visit the site.

These statistics would help us decide where to put information so it is easier to find and how to design tasks so they are faster to complete.

We would gather this information about your visits by placing a small file, called a “cookie”, into your web browser’s memory.

This cookie would not collect any information we could use to identify you, such as your name, address, email address or phone number.

The cookie would collect:

  • Your IP address (a series of numbers that are automatically assigned to your computer when you go online).
  • The type of web browser and operating system you use.
  • The date and time you visited the site.
  • Which pages you visited.
  • The order in which you visited the pages.
  • How long you spent on each page.
  • The page you entered the site on.
  • The last page you looked at before you left.

Upon your leaving the website, the cookie would stop gathering information.